Breaking: Meghan Markle and Billie Eilish team up to support teen who lost home in L.A. fires….See More

The Duchess of Sussex and the Grammy-winning artist worked together to surprise to a 15-year-old fan after the Eaton Fire destroyed her Altadena home.

Meghan Markle and Billie Eilish have teamed up to bring a heartfelt surprise to a 15-year-old fan after the Eaton Fire destroyed her Altadena home in Los Angeles County.

The Duchess of Sussex and her husband, Prince Harry, recently made a visit to the area affected by the Southern California wildfires, which is about 100 miles from their home in Montecito, to connect with families after the tragedy. The pair met a mother and daughter whose home had been reduced to ashes.

The Duchess of Sussex took to her Instagram on Tuesday to recount the emotional encounter.

“And her mom shared something with me and said that when they came back to see their house for the first time, which is as we were meeting them, that all that she’d been looking for in her home was the t-shirt from the Billie Eilish concert that she had just gone to that she left in the washing machine or the dryer,” Markle explained.

“And of course, they now see their home — and the washing machine and the dryer — are ash,” she said. “They’re not there anymore.”

Markle was determined to help, but needed to rally connections to reach the Grammy-winning pop star.

“And so I said, ‘I don’t know Billie Eilish, but I’m gonna figure out how to get you this shirt,'” Markle said. “So I thought of everybody that I knew, and I made a voice note, and I was like, ‘Please, can someone get this voice note to Billie Eilish, here’s what I’m asking, guys.’”

The message made its way to singer Adam Levine and his wife Behati Prinsloo. With their help, Billie Eilish was informed and sent the teen a signed “Hit Me Hard and Soft” vinyl record, tin lunch box and other merchandise.

“Huge thank you, Billie Eilish. This is going to mean so much to her. And honestly, to Adam Levine and Behati, you guys helped get this over the line,” Markle said. “To everyone who’s showing up for people in big and small ways to get through what’s happened in California, just thank you so much.”

Representatives for Meghan Markle did not immediately respond to an NBC News request for comment about the surprise.